One of the things that consumers find frustrating when dealing with companies is that when they call a company and no one answers or they get a machine on the other line because they are on a break. This is a sure away of driving away customers. And for new and small businesses, this can greatly affect their business. If you are a small business entrepreneur, you must make sure that every effort should be made to ensure that you are able to attend to every call especially those from your clients. You can avail of a live answering service if you do not have enough personnel to take care of all the phone calls. That way, your business will not miss any important phone calls from clients and investors alike.